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A Commitment to Success.

Established in 1980 and headquartered in Albuquerque, NM, Total Management Systems is uniquely positioned in its ability to combine hands-on, proactive management of our hotels to optimize return for our investors. We built a stellar reputation within the hospitality industry with dedication to enhancing every guests’ experience by utilizing the passion of every associate to deliver superior results for its owners, investors, partners and communities.

Our team has years of owner-operator experience where we developed and refined our values from both the owner’s and guest’s perspective. As a result, our hotels consistently out-perform their markets, delivering high quality assurance and guest service results that increase profitability. We operate with integrity and with structured systems and controls. We enjoy the long-term relationships built with our valued associates and we actively support our communities. We protect our investors.

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Wilton Rogers, Director of Sales, Invited to Luna College to speak on Customer Service

Phone Etiquette-2     The President of Luna Community College invited Wilton Rogers, Director of Sales for Fairfield and Suites and Towneplace Suites Albuquerque Airport, to talk to his employees about customer service and how to generate business off those who have had a great experience there. The President wanted to focus on teamwork, attitude, […] Read More

Project Search interns complete a successful year at the Hilton Garden Inn

Hilton Garden Inn in Gallup, NM partnered with Project Search to allow interns to work side-by-side with its employees to learn about day to day tasks in the hospitality field.  The interns completed this program for the 2015-2016 school year and two were hired on as full-time employees. The Project SEARCH High School Transition Program […] Read More

After decade of delay, hotel near Paseo I-25 exchange could rise this fall

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Our Services
  • Budget Preparation
  • Reservations and Yield Management
  • Sales and Marketing Strategies
  • Preventive Maintenance
  • Centralized Accounting and Payroll Services
  • Cost Control
  • Training and Incentive Programs
  • Hotel Pre-purchasing analysis
  • Human Resources
  • Quality Programs
  • Internet Distribution and E-marketing

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