×

About


Our rich history began in 1980 by T.M. (Tom) Sundaram, now Chairman of the Board, and Radha Sundaram, secretary/ treasurer, with their purchase of their first hotel in Gallup, New Mexico. With Tom’s architectural background, the excitement of developing hotels was natural. They then proceeded to have several successful hotel projects in Gallup. In 1996, Total Management extended their hotel development to Gallup, Albuquerque, Rio Rancho, Texas, and other markets.


Prakash Sundaram, CHA

President and CEO

The company’s vision expanded further when Prakash Sundaram, CHA now President and CEO, joined the company in 1992 after graduating with Bachelor’s in Business Administration with an emphasis in Entrepreneurship from University of Arizona’s Eller School of Management. He has been working for Total Management Systems for 21 years.

Prakash Sundaram oversees the companies’ vision and strategic growth plan and responsible for investor and lender relationships, joint ventures and solutions for hotel development projects including site-selection with diverse demand generators, design-build and construction/ development packages.

In 1995, Prakash received his GB-98 contractor’s license in the State of New Mexico and now serves as President and CEO of Sundaram Builders, Inc as well. Prakash has a keen real estate, construction and engineering understanding of business and legal issues. Prakash is a founding director and still serves on the Board of Directors for Main Bank, a small community bank in Albuquerque completely owned and operated by local New Mexico investors. Prakash was also named the 2006 Business Person of the Year by the Chamber of Commerce in Gallup, New Mexico. Prakash has been active in the community as a board member for the Western Health Foundation, Commissioner for the City of Gallup Planning and Zoning Commission, President of the Gallup Hotel Motel Association, Board member of the Gallup Convention and Visitors Bureau, member of the City of Gallup Economic Development Commission, member of Rotary Club, and a Board member of the New Mexico Lodging Association. Prakash also enjoys coaching youth football in his spare time.

prakash@tmsnm.com


Krithika Sundaram, CHA

Senior Vice President of Finance

Krithika joined Total Management Systems in 1992.  She has expertise in the company’s most critical assets–its associates and its finances.  She writes policy and manages upper-level human resources situations including hotel personnel, guest situations, benefits, insurance and risk management.

She has expertise in all aspects of hotel accounting and finance.  Krithika prepares all monthly and year-end profit and loss statements, cash flow statements, balance sheets, financial statements, annual budgets and cash management oversight.  She is responsible for submitting bi-monthly employee payroll, bank reconciliations, ensuring timely compliance with tax requirements and managing insurance practices.  Her expertise extends to preparation of all financial loan packages for lending institutions on for new development projects.

Prior to joining Total Management Systems Inc, Krithika served with Bharat & Associates as a student architect in Chennai, India in 1990 and 1991.

Krithika studied architecture at Anna University in Chennai, India for four years.  She has completed several courses in accounting at the University of New Mexico in Albuquerque.  She is a Certified Hotel Administrator.

Krithika has dedicated her life’s work to Total Management Systems and will continue on that career path.

krithika@tmsnm.com


Vinodh Perumal, CHA

Senior Vice President IT & Operations

Vinodh joined Total Management Systems in 2002 at a time when the company was enjoying managed growth. He has over eleven years of management experience with various franchised and independent hotels, with skill and expertise in all departments of a hotel operation. Vinodh is responsible for the company’s information technology systems, oversight of specific hotels, procurement, quality assurance and select remodeling projects.

Vinodh has served in dual positions, managing day-to-day operations of an independent 164 unit, all-suites hotel with food and beverage while continuing his operations oversight of a group of hotels. More specifically, Vinodh has taken ownership of ensuring that the physical plant and maintenance department at each hotel is following an effective preventative maintenance plan. He has worked closely with hotel general managers to achieve high quality assurance scores and consistently coaches on the importance of guest satisfaction.

Vinodh earned his second Masters in Business Administration from the University of Phoenix in 2005. He completed his Master of Computer Application in 1999 from Raja College of Engineering and Technology in Madurai, India. He earned his Bachelor of Science degree majoring in Computer Science from the SRM Arts and Science College in Chennai, India in 1996.

He is a strong believer in continuing education and enriched his skills by earning certifications as a Certified Pool Operator, Best Western General Manager Certification, Best Western I-Care Training, and Choice Hotels Advantage Training. He earned the prestigious Certified Hotel Administrator designation in 2010.

The many contributions that Vinodh has made to the company since joining Total Management Systems have played a key role in increasing the value of the assets and returning the highest level of profitability. He is engaged in Total Management Systems’ vision to become the top hotel management company in New Mexico.

vinodh@tmsnm.com


Malini Perumal, CHA

Senior Vice President for Sales, Marketing, and Revenue Management

Malini joined Total Management Systems in 1999. She is responsible for optimizing revenue opportunities at all hotels in the portfolio. The company relies heavily on Malini to drive the revenue effort in order to insure financial success. She is a creative, idea person who has expertise in all aspects of strategic marketing and positioning of each hotel in the market and in their respective competitive sets. She helps construct and updates all hotel websites. She oversees advertising both in print and electronically on a local and national basis. Malini prepares pre-opening and post-opening marketing budgets and manages the planned activities and expenses. Her revenue management skill has resulted in outstanding occupancy, average rate and RevPAR at all hotels. Smith Travel Report Indexes are consistently at or above expectations and outperform their competitive sets. Malini’s role includes interviewing, hiring and training sales and marketing hotel associates.

Since joining Total Management Systems Inc, Malini has continued to gain knowledge and stay current in sales, marketing and revenue trends. She has attended numerous related workshops and franchise classes and she is proficient in the study of online hotel marketing technology.

Malini earned her Bachelor of Business Administration from the University of San Diego, CA in 1999. She has earned her Certified Hotel Administrator designation.

Malini is a member of the founding family of Total Management Systems and joined the company soon after completing her higher education studies. She has dedicated her career to structuring and growing the company to become one of the top hotel management companies in New Mexico.

malini@tmsnm.com


Stephen Smith

Area Manager

Stephen has served in hospitality since 2002. He recently joined Total Management Systems. His primary focus is to work toward achieving the company’s vision. His responsibilities include revenue and profitability performance oversight of the entire portfolio, building the desired culture, and strengthening the company’s infrastructure. He has expertise in all aspects of hotel operations with proficiency in marketing, food, beverage, and technology. As a visionary and leader, Stephen has established strategic plans where every hotel will consistently achieve or exceed the brand’s standards, revenue indexes and out-perform the marketplace. Stephen is keenly focused on guest satisfaction, associate engagement, training and developing top performers. He is an integral part of the management group and his high level of expertise will contribute to the company’s aggressive growth plans.

Prior to joining Total Management Systems, Stephen was with GF Hotels where he served for three years. As a task force expert, he successfully converted hotels to new brands, opened hotels, closed hotels and worked with management to improve underperforming hotels. His short term assignments were in every type of market, from Ohio to Alaska. He has brand experience within the IHG, Hilton, Marriott, Wyndham and Choice franchises.

Stephen is a 2004 graduate of Youngstown State University where he earned a degree in Hospitality. He served as chapter treasurer of the Hospitality Management Association and was nominated for membership to the Centarians organization.

Finally, Stephen is a newlywed who has been in the New Mexico area since 2010. He and his bride have a passion for Southwestern culture and plan to reside in the Albuquerque area. He loves sports and likes to relate situations to sports theories. He lives by a concept of playing and winning.

ssmith@tmsnm.com


12

Tatavia Kitiona

Accounting Administrator

Tatavia has a Bachelor’s in Business Administration from the University of New Mexico and is currently working towards her MBA, with an emphasis in accounting. She oversees the daily accounting operations (including general ledger, accounts payable, and revenue input) for all TMS properties. Tatavia joined the TMS family in September 2014 and has been an integral part of the team since.

tatavia@tmsnm.com


MISSION STATEMENT

 

Total Management Systems, Inc.

Basics

Mission and Core PurposeTo provide a memorable guest experience by finding ways to delight our guests.To consistently deliver outstanding guest service that enlivens the senses to create lasting memories.To provide an encounter where guests experience a clean, comfortable atmosphere with every visit at every hotel.

To give back to Communities that supports us.

Core ValuesTo apply the principles of trust, honesty, respect, integrity and commitment in the way we conduct our business.Foster a work environment for our associates where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.Committed to investing in our associates by providing the best training possible for their continued personal development.

Respect for Associates’ families.

Long-Term GoalsTo continually work toward being the best hotel management company in New Mexico.The success of this goal will be measured in two ways:First, by our guests, when each hotel is ranked at the highest possible level by the surveys submitted.

Second, by our associates, when each associate rates their current or former employment experience as favorable and TMS is the renowned employer of choice in New Mexico.

How we accomplish our Mission, Core Values and Goals

Develop Great People. 

  • We will mentor associates; train everyday; grow our team from within; instill spirit; lead by example and cull unengaged associates as necessary.

Have Passion for our Customers and our Hotels.

  • We will hire associates who love helping guest; love working as a team; love their role; love the amenities we offer and who can promote them with genuine pride.  We will recruit people who have a passion for their area of responsibility.  We will hire and employ associates who commit to using a guest’s name at every opportunity. 
  • We will treat our Vendors, Subcontractors, and Suppliers as partners.

Be Innovative.

  • We will be competitive and we will strive to be number one in all indexes and measurements. We encourage spirited new ideas from our associates.

Excellence in Execution

  • We will be open, honest and timely when communicating with guests and fellow associates.  We will always try to find a “yes” answer to a question. We will be clean, neat and safe.  

Support our communities.

  • We will be involved and committed to giving back to the communities that support our hotels.  We will represent TMS proudly at work, in the community and at home.  

Think Long-Term

  • We will make decisions with a 5-year time horizon and align with our long-term goal.  We will showcase integrity and fairness in building relationships with clients, suppliers and community members.  We will look for win/win solutions.

Follow us on Twitter for our latest updates.