Our rich history began in 1980 by T.M. (Tom) Sundaram, now Chairman of the Board, and Radha Sundaram, secretary/ treasurer, with their purchase of their first hotel in Gallup, New Mexico. With Tom’s architectural background, the excitement of developing hotels was natural. They then proceeded to have several successful hotel projects in Gallup. In 1996, Total Management extended their hotel development to Gallup, Albuquerque, Rio Rancho, Texas, and other markets.
President and CEO
The company’s vision expanded further when Prakash Sundaram, CHA now President and CEO, joined the company in 1992 after graduating with Bachelor’s in Business Administration with an emphasis in Entrepreneurship from University of Arizona’s Eller School of Management. He has been working for Total Management Systems for 21 years.
Prakash Sundaram oversees the companies’ vision and strategic growth plan and responsible for investor and lender relationships, joint ventures and solutions for hotel development projects including site-selection with diverse demand generators, design-build and construction/ development packages.
In 1995, Prakash received his GB-98 contractor’s license in the State of New Mexico and now serves as President and CEO of Sundaram Builders, Inc as well. Prakash has a keen real estate, construction and engineering understanding of business and legal issues. Prakash is a founding director and still serves on the Board of Directors for Main Bank, a small community bank in Albuquerque completely owned and operated by local New Mexico investors. Prakash was also named the 2006 Business Person of the Year by the Chamber of Commerce in Gallup, New Mexico. Prakash has been active in the community as a board member for the Western Health Foundation, Commissioner for the City of Gallup Planning and Zoning Commission, President of the Gallup Hotel Motel Association, Board member of the Gallup Convention and Visitors Bureau, member of the City of Gallup Economic Development Commission, member of Rotary Club, and a Board member of the New Mexico Lodging Association. Prakash also enjoys coaching youth football in his spare time.
Senior Vice President of Finance
Krithika joined Total Management Systems in 1992. She has expertise in the company’s most critical assets–its associates and its finances. She writes policy and manages upper-level human resources situations including hotel personnel, guest situations, benefits, insurance and risk management.
She has expertise in all aspects of hotel accounting and finance. Krithika prepares all monthly and year-end profit and loss statements, cash flow statements, balance sheets, financial statements, annual budgets and cash management oversight. She is responsible for submitting bi-monthly employee payroll, bank reconciliations, ensuring timely compliance with tax requirements and managing insurance practices. Her expertise extends to preparation of all financial loan packages for lending institutions on for new development projects.
Prior to joining Total Management Systems Inc, Krithika served with Bharat & Associates as a student architect in Chennai, India in 1990 and 1991.
Krithika studied architecture at Anna University in Chennai, India for four years. She has completed several courses in accounting at the University of New Mexico in Albuquerque. She is a Certified Hotel Administrator.
Krithika has dedicated her life’s work to Total Management Systems and will continue on that career path.
Senior Vice President IT & Operations
Vinodh joined Total Management Systems in 2002 at a time when the company was enjoying managed growth. He has over eleven years of management experience with various franchised and independent hotels, with skill and expertise in all departments of a hotel operation. Vinodh is responsible for the company’s information technology systems, oversight of specific hotels, procurement, quality assurance and select remodeling projects.
Vinodh has served in dual positions, managing day-to-day operations of an independent 164 unit, all-suites hotel with food and beverage while continuing his operations oversight of a group of hotels. More specifically, Vinodh has taken ownership of ensuring that the physical plant and maintenance department at each hotel is following an effective preventative maintenance plan. He has worked closely with hotel general managers to achieve high quality assurance scores and consistently coaches on the importance of guest satisfaction.
Vinodh earned his second Masters in Business Administration from the University of Phoenix in 2005. He completed his Master of Computer Application in 1999 from Raja College of Engineering and Technology in Madurai, India. He earned his Bachelor of Science degree majoring in Computer Science from the SRM Arts and Science College in Chennai, India in 1996.
He is a strong believer in continuing education and enriched his skills by earning certifications as a Certified Pool Operator, Best Western General Manager Certification, Best Western I-Care Training, and Choice Hotels Advantage Training. He earned the prestigious Certified Hotel Administrator designation in 2010.
The many contributions that Vinodh has made to the company since joining Total Management Systems have played a key role in increasing the value of the assets and returning the highest level of profitability. He is engaged in Total Management Systems’ vision to become the top hotel management company in New Mexico.
Senior Vice President for Sales, Marketing, and Revenue Management
Malini joined Total Management Systems in 1999. She is responsible for optimizing revenue opportunities at all hotels in the portfolio. The company relies heavily on Malini to drive the revenue effort in order to insure financial success. She is a creative, idea person who has expertise in all aspects of strategic marketing and positioning of each hotel in the market and in their respective competitive sets. She helps construct and updates all hotel websites. She oversees advertising both in print and electronically on a local and national basis. Malini prepares pre-opening and post-opening marketing budgets and manages the planned activities and expenses. Her revenue management skill has resulted in outstanding occupancy, average rate and RevPAR at all hotels. Smith Travel Report Indexes are consistently at or above expectations and outperform their competitive sets. Malini’s role includes interviewing, hiring and training sales and marketing hotel associates.
Since joining Total Management Systems Inc, Malini has continued to gain knowledge and stay current in sales, marketing and revenue trends. She has attended numerous related workshops and franchise classes and she is proficient in the study of online hotel marketing technology.
Malini earned her Bachelor of Business Administration from the University of San Diego, CA in 1999. She has earned her Certified Hotel Administrator designation.
Malini is a member of the founding family of Total Management Systems and joined the company soon after completing her higher education studies. She has dedicated her career to structuring and growing the company to become one of the top hotel management companies in New Mexico.
Vice President of Hotel Operations
Dallas joined the team at Total Management Systems in 2018, in support of our company’s fundamental values and aspirations for future growth. Here, Dallas is tasked with the continued improvement of operational practices, guest satisfaction and maintaining a stable platform to support the company’s continued expansion.
Beginning his Hospitality career in 1990, Dallas gained front line experience working a wide variety of Hotel and Restaurant positions as he studied Hospitality and Culinary Management at the University of Arizona. Dallas quickly moved through food, beverage and hotel managerial ranks before founding his own hospitality development and management companies in 1997, leading them from a position of President and CEO. Focusing on custom revenue management practices and talent development these companies quickly amassed a portfolio of over a dozen hotels and restaurants with specialized service agreements on many more.
Dallas and his companies have worked with all major hotel franchises and provided services to private equity funds, banks, hotel owners and hotel brokers as an operator, consultant, expert witness, and court appointed receiver. As a member of the Turnaround Manager’s Association, Dallas has successfully represented hospitality companies in a wide variety of restructuring challenges. In 2011, a seven entity project led by Dallas was nominated for Turnaround of the Year by the Turnaround Manager’s Association.
Autumn joined Total Management Systems in 2017 as Director of HR and Accounting. She has over 7 years of diverse human resources experience working in mid-size and large organizations. Her broad experience includes benefits, employee relations, payroll, recruiting, training and providing guidance and leadership to managers. She also has 4 years of general accounting experience.
Autumn holds a Bachelor’s Degree from UNM in Business Administration with a concentration in Human Resources and believes strongly in continuing education. She is a member of the Society for Human Resource Management as well as the Human Resources Management Association of New Mexico.
Autumn has a desire to align with the company’s culture in taking care of associates and guests and is looking forward to her journey with Total Management Systems.
Lastly, she is a New Mexico native who loves the mountainous area. In her free time, she loves spending time with her family, traveling and being outdoors.
Total Management Systems, Inc.
|Mission and Core PurposeTo provide a memorable guest experience by finding ways to delight our guests.To consistently deliver outstanding guest service that enlivens the senses to create lasting memories.To provide an encounter where guests experience a clean, comfortable atmosphere with every visit at every hotel.
To give back to Communities that supports us.
|Core ValuesTo apply the principles of trust, honesty, respect, integrity and commitment in the way we conduct our business.Foster a work environment for our associates where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled.Committed to investing in our associates by providing the best training possible for their continued personal development.
Respect for Associates’ families.
|Long-Term GoalsTo continually work toward being the best hotel management company in New Mexico.The success of this goal will be measured in two ways:First, by our guests, when each hotel is ranked at the highest possible level by the surveys submitted.
Second, by our associates, when each associate rates their current or former employment experience as favorable and TMS is the renowned employer of choice in New Mexico.
How we accomplish our Mission, Core Values and Goals
Develop Great People.
Have Passion for our Customers and our Hotels.
Excellence in Execution
Support our communities.