About

Our rich history began in 1980 by T.M. (Tom) Sundaram, now Chairman of the Board, and Radha Sundaram, secretary/ treasurer, with their purchase of their first hotel in Gallup, New Mexico. With Tom’s architectural background, the excitement of developing hotels was natural. They then proceeded to have several successful hotel projects in Gallup. In 1996, Total Management extended their hotel development to Gallup, Albuquerque, Rio Rancho, Texas, and other markets.

Total Management Systems, Inc. Experience Translates Into Its Investor’s Success.

Mission And Core Purpose

To provide a memorable guest experience by finding ways to delight our guests. To consistently deliver outstanding guest service that enlivens the senses to create lasting memories. To provide an encounter where guests experience a clean, comfortable atmosphere with every visit at every hotel.

To give back to Communities that supports us.

Core Values

To apply the principles of trust, honesty, respect, integrity and commitment in the way we conduct our business. Foster a work environment for our associates where diversity is valued, quality of life is enhanced and individual aspirations are fulfilled. Committed to investing in our associates by providing the best training possible for their continued personal development.

Respect for Associates’ families.

Long-Term Goals

To continually work toward being the best hotel management company in New Mexico. The success of this goal will be measured in two ways: First, by our guests, when each hotel is ranked at the highest possible level by the surveys submitted.

Second, by our associates, when each associate rates their current or former employment experience as favorable and TMS is the renowned employer of choice in New Mexico.

How We Accomplish Our Mission, Core Values And Goals

Develop Great People.

We will mentor associates; train everyday; grow our team from within; instill spirit; lead by example and cull unengaged associates as necessary.

Have Passion for our Customers and our Hotels.

We will hire associates who love helping guests; love working as a team; love their role; love the amenities we offer and who can promote them with genuine pride. We will recruit people who have a passion for their area of responsibility. We will hire and employ associates who commit to using a guest’s name at every opportunity.

We will treat our Vendors, Subcontractors, and Suppliers as partners.

Be Innovative.

We will be competitive and we will strive to be number one in all indexes and measurements. We encourage spirited new ideas from our associates.

Excellence in Execution

We will be open, honest and timely when communicating with guests and fellow associates. We will always try to find a “yes” answer to a question. We will be clean, neat and safe.

Support our communities.

We will be involved and committed to giving back to the communities that support our hotels. We will represent TMS proudly at work, in the community and at home.

Think Long-Term

We will make decisions with a 5-year time horizon and align with our long-term goal. We will showcase integrity and fairness in building relationships with clients, suppliers and community members. We will look for win/win solutions.

How We Accomplish Our Mission, Core Values And Goals

Develop Great People.

We will mentor associates; train everyday; grow our team from within; instill spirit; lead by example and cull unengaged associates as necessary.

Have Passion for our Customers and our Hotels.

We will hire associates who love helping guests; love working as a team; love their role; love the amenities we offer and who can promote them with genuine pride. We will recruit people who have a passion for their area of responsibility. We will hire and employ associates who commit to using a guest’s name at every opportunity.

We will treat our Vendors, Subcontractors, and Suppliers as partners.

Be Innovative.

We will be competitive and we will strive to be number one in all indexes and measurements. We encourage spirited new ideas from our associates.

Excellence in Execution

We will be open, honest and timely when communicating with guests and fellow associates. We will always try to find a “yes” answer to a question. We will be clean, neat and safe.

Support our communities.

We will be involved and committed to giving back to the communities that support our hotels. We will represent TMS proudly at work, in the community and at home.

Think Long-Term

We will make decisions with a 5-year time horizon and align with our long-term goal. We will showcase integrity and fairness in building relationships with clients, suppliers and community members. We will look for win/win solutions.

Meet The Team

Total Management Systems, Inc. experience translates into its investor’s success.

Head Office

Head Office

4239 Suite A, Balloon Park Rd NE, Albuquerque, NM 87109

505-831-4200

Employment

Contact our HR Department to inquire about other job openings that we might have. We are always looking for talented individuals. Email Jackie@tmsnm.com for more info.