For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Are you a natural Night Owl and like to help people and make people feel welcomed? We are looking for a team-oriented Night Auditor to join the team. This is a great opportunity to begin a career in the hospitality industry. 

As a Night Auditor, you'll manage overnight operations while also ensuring accurate accounting for daily transactions. If you're detail-oriented and great with guests, this role offers both quiet hours and important responsibilities.

Key Responsibilities:

• Welcome late-night arrivals and assist with check-in/out

• Reconcile financial transactions and prepare reports

• Monitor building access and ensure overnight security

• Address guest requests or issues professionally

• Perform light cleaning or maintenance as needed

Must-Haves:

• Comfortable working independently overnight

• Strong math and computer skills

• Professional, calm demeanor

• Previous front desk or night audit experience preferred

• Must be able to pass a criminal records background screening

Nice-to-Haves:

• Familiar with hotel PMS and audit systems

• Bilingual (English/Spanish)

What We Offer:

• Flexible overnight schedules

• Hotel discounts, benefits, and growth potential

• Paid training and team support

Apply Now!
Own the night—help guests rest easy and keep our hotel running round-the-clock.

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Are you a natural Night Owl and like to help people and make people feel welcomed? We are looking for a team-oriented Night Auditor to join the team. This is a great opportunity to begin a career in the hospitality industry. 

As a Night Auditor, you'll manage overnight operations while also ensuring accurate accounting for daily transactions. If you're detail-oriented and great with guests, this role offers both quiet hours and important responsibilities.

Key Responsibilities:

• Welcome late-night arrivals and assist with check-in/out

• Reconcile financial transactions and prepare reports

• Monitor building access and ensure overnight security

• Address guest requests or issues professionally

• Perform light cleaning or maintenance as needed

Must-Haves:

• Comfortable working independently overnight

• Strong math and computer skills

• Professional, calm demeanor

• Previous front desk or night audit experience preferred

• Must be able to pass a criminal records background screening

Nice-to-Haves:

• Familiar with hotel PMS and audit systems

• Bilingual (English/Spanish)

What We Offer:

• Flexible overnight schedules

• Hotel discounts, benefits, and growth potential

• Paid training and team support

Apply Now!
Own the night—help guests rest easy and keep our hotel running round-the-clock.

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

The Home2 Suites at White Sands National Park is hiring for housekeeping! If you enjoy creating neat and tidy spaces, meeting new people and have a passion for hospitality, we would love to speak with you! The hotel is operated by Total Management Systems and there are growth opportunities available around the state of New Mexico. We highly encourage growth and development leaders from within and "We've Got Your Back! is our company culture. Enjoy access to healthcare, dental insurance, vision coverage, 401(k) with match, paid leave, and hotel discounts.

The Room Attendant will ensure that the highest standards for cleanliness and sanitation are maintained within each of their assigned guest rooms. Reporting to the Housekeeping Supervisor and/or Executive Housekeeper, is responsible for the overall cleanliness of assigned rooms/suites. They will also report maintenance deficiencies in order to maintain rooms/suites in compliance with OSHA and other required standards.

MAJOR DUTIES:

• Check housekeeping cart for supplies, stock as needed.

• Greet guests immediately with friendly/sincere acknowledgement.

• Strip dirty linens/towels and remove amenities from room/suite.

• Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Report rooms as clean and available.

• Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.

• Replenish linen and guest amenities.

• Clean balconies, if applicable.

• Respond to special requests by guests (such as providing extra amenities or service).

• Requires ability to follow verbal directions.

• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.

• Always represent the hotel in a positive manner; SMILE.

PHYSICAL REQUIRMENTS:

This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving. You will also lift or move up to 50 pounds occasionally and must be able to stand and walk for an entire shift and lift 20-30 lbs. intermittently during the workday.

Company Information

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

We are seeking a highly motivated and professional Front Desk Agent to join our team at Home2 Suites by Hilton White Sands National Park. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date.

Minimum Qualifications:

• High school diploma or equivalent

• Excellent communication and customer service skills

• Ability to work flexible hours, including weekends and holidays

• Proficient in Microsoft Office and basic computer skills

• Ability to stand for extended periods of time

Preferred Qualifications:

• Previous experience in a hotel or hospitality industry

• Fluency in a second language

• Experience with hotel reservation software

Responsibilities:

• Greet guests in a friendly and professional manner

• Check guests in and out of the hotel

• Answer guest inquiries and provide information about hotel services and amenities

• Handle reservations and manage room inventory

• Ensure accuracy of guest information and resolve any issues or complaints

Skills:

As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.

Company Information

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

The Hilton Garden Inn Gallup is looking to add a breakfast server to the Food & Beverage team! Work in a fun atmosphere and learn more about working in a hotel. This is a great entry-level position to embark on a hotel or food and beverage career or just generate some additional income. 

This position is responsible for achieving and maintaining customer service and product quality standards in the restaurant. As a representative of the hotel, it is essential to serve food and provide service in accordance with Hilton standards.

 Major Duties:

Serve food courses to guests.

Set tables according to type of event and service standards.

Obtain knowledge of the menu to provide ordering assistance.

Communicate special requests, recook orders and allergies to the kitchen to ensure accuracy of orders,

Utilize the point-of-sale system to record orders, bill and accurately establish a method of payment for each order.

Check in with guests to ensure satisfaction with each food course and/or beverages.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Maintain cleanliness of work areas, china, glass, etc., throughout the day.

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, and side work including restocking items, turning off lights, etc.

Physical Requirements: 

Read, write and visually verify information to accurately enter tickets.

Stand, sit, or walk for an extended period.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications:

Must be over age 18

Must have or be able to obtain a state alcohol server's license

Previous food and beverage experience a plus

Additional Questions

1. The hotel is open 24 hours a day, year-round. Please indicate any days of the week or times that you are not available to work.

2. Are you over 18 years in age?

3. Are you able to work multiple shifts (may include nights and weekends)?

4. Are you bilingual in English and Spanish or another language?

5. Are you legally authorized to work in the United States ?

6. Do you have a valid New Mexico Alcohol Server Certification?

7. When would you be available to begin working?

8. If you have any relatives/friends working for us please list the hotel in which they work.

9. This is a part-time position. Is this acceptable to you?

Company Information

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

Are you an early riser? We’re seeking a friendly and safety-focused morning Shuttle Driver to transport guests and provide support to hotel operations. In between airport runs and local trips, you’ll assist with guest needs, public areas, and minor maintenance tasks.

Key Responsibilities:
 • Provide courteous and safe shuttle transportation for guests
 • Load/unload luggage and assist with check-in support
 • Maintain shuttle cleanliness and fuel levels
 • Communicate with front desk regarding guest schedules
 • Assist with light maintenance and public area cleanliness
 • Support laundry, deliveries, and guest requests as needed

Must-Haves:
 • Valid driver’s license with clean driving record
 • Ability to lift/push luggage up to 100 lbs
 • Excellent guest service and communication skills
 • Reliable, self-motivated, and team-oriented

• Must be able to pass a criminal background check

Nice-to-Haves:
 • Previous experience in guest service or driving roles
 • Bilingual (English/Spanish)

What We Offer:
 • Hourly + tips (where allowed)
 • Flexible shifts and PTO
 • Hotel discounts & cross-department opportunities
 • A team that values hospitality and safety

Apply Now!
 Be the warm welcome and smooth ride our guests remember—apply today!

Company Information

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

The Element by Westin Albuquerque Uptown is searching for a dependable and detail-driven Housekeeping Supervisor/Inspector to support daily operations and lead by example. You’ll inspect rooms, train staff, and uphold high cleanliness standards across the hotel.

Key Responsibilities:

• Inspect guest rooms and public spaces for quality

• Assign housekeeping tasks and verify completion

• Train and support housekeeping staff

• Monitor supply inventory and usage

• Ensure lost-and-found, laundry, and safety procedures are followed

Must-Haves:

• 1–2 years of hotel housekeeping experience

• Familiar with cleaning procedures and safety standards

• Able to lead and motivate a diverse team

• Strong communication and problem-solving skills

Nice-to-Haves:

• Bilingual (English/Spanish)

• Hotel brand experience

What We Offer:

• Hotel discounts and benefits

• Opportunities for advancement

Apply Now!
Support excellence behind the scenes—apply and lead today.

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Do you enjoy keeping spaces neat and tidy? Join our team as a Houseperson, where you’ll provide essential support to our housekeeping team by ensuring public spaces are clean and supplies are stocked for room attendants. The Springhill Suites by Marriott is looking to add a Houseperson to the Housekeeping team!

The Houseperson plays a vital support role within the housekeeping department by ensuring public areas are clean, laundry operations are supported, and room attendants have the supplies they need to deliver excellent guest service. The Houseperson contributes to the overall cleanliness, safety, and efficiency of hotel operations. The ideal candidate is dependable, proactive, and takes pride in maintaining a clean, organized environment for both guests and fellow team members.

• Maintains the cleanliness of the public areas, including hallways, elevators, lobby, restrooms, and entrances.

• Responds promptly to requests for linen deliveries, guest room supplies, and to transport trash bags to the dumpster.

• Assists the Room Attendants when needed to remove trash, terry and linen from guest rooms.

• Deliver clean linens, towels, and amenities to guest floors and ensure room attendants' carts are stocked.

• Assist with basic room setups for group stays, long-term guests, or special requests.

• Empty trash receptacles in public areas, back-of-house spaces, and laundry areas regularly.

• Ensure public restrooms are clean, stocked, and disinfected throughout the shift.

• Assist with deep-cleaning tasks and periodic projects such as carpet shampooing, high dusting, or lobby polishing.

• Maintain cleanliness and organization of housekeeping closets and storage areas.

• Handle guest requests for additional pillows, towels, rollaway beds, cribs, and other items.

• Support laundry operations by loading, unloading, folding, or delivering items as needed.

• Monitor for and report any maintenance or safety concerns immediately.

• Assist with moving furniture, deliveries, or room setups for meeting spaces as assigned.

• Use appropriate cleaning supplies and equipment safely and in accordance with hotel procedures.

PHYSICAL REQUIRMENTS:

• Must be able to walk and stand for extended periods throughout the shift.

• Must be able to climb/descend stairs and use step ladders occasionally

• Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks.

• Must be able to push and/or pull regularly throughout the shift up to 100lbs

• Must be able to regularly lift up to 50 pounds without assistance 

• Able to work around cleaning chemicals and wear appropriate protective gear.

QUALIFICATIONS:

• Previous experience in a housekeeping or janitorial role preferred but not required.

• Ability to work independently and follow instructions with minimal supervision.

• Strong attention to detail and a sense of urgency in completing tasks.

• Excellent communication and customer service skills.

• Friendly, team-oriented, and dependable with a strong work ethic.

• Must be able to communicate basic information in English; bilingual skills are a plus.

Flexibility to work weekends, holidays, and varying shifts as needed

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

As a Front Desk Agent, you’ll be the welcoming face and the trusted point of contact for our guests. From check-in to check-out, your role is to deliver exceptional hospitality with professionalism, efficiency, and a genuine smile. The Element by Westin in Uptown Albuquerque, is adding to the front desk team!

You are responsible for delivering outstanding service throughout the check-in and check-out process, responding to guest inquiries, and ensuring every guest feels valued and cared for. The ideal candidate is dependable, detail-oriented, and committed to delivering exceptional guest service. You will help create a welcoming environment while maintaining accuracy in reservations, financial transactions, and front office and hotel procedures.

Key Responsibilities:
 • Greet guests warmly and manage check-in/out process
 • Answer phone/email inquiries and assist with reservations
 • Handle guest requests, issues, and room assignments
 • Post charges, process payments, and close shift accurately
 • Coordinate with housekeeping and maintenance teams
 • Maintain a tidy, welcoming front desk environment

Must-Haves:
 • Ability to stand for full shifts
 • Strong attention to detail and accuracy
 • Excellent communication and customer service skills
 • Proficient with basic computer systems
 • Flexible schedule availability (including nights/weekends)

Nice-to-Haves:
 • Hotel front desk experience
 • Familiarity with Hilton, Marriott, or similar PMS systems
 • Bilingual (English/Spanish)

What We Offer:
 • Competitive hourly pay
 • Health & dental benefits (if eligible)
 • Hotel discounts & advancement opportunities

Apply Now!
 Be the first impression guests remember—join our team today!

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

As a Housekeeping Room Attendant at Hilton Garden Inn, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your primary responsibility will be to maintain the cleanliness and tidiness of our guest rooms, ensuring that they are always ready for occupancy. You will be expected to work efficiently and effectively, paying close attention to detail and adhering to our high standards of cleanliness. Your work will directly impact the satisfaction of our guests, making your role an essential part of our team.

Minimum Qualifications:

• Must be over age 18

• Ability to work independently and as part of a team

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills

• Ability to pass a criminal records background check

Preferred Qualifications:

• Experience working in a hotel or hospitality setting

• Familiarity with cleaning products and equipment

Responsibilities:

• Clean and maintain guest rooms to the highest standards of cleanliness and tidiness

• Ensure that all amenities and supplies are fully stocked and in good condition

• Report any maintenance issues or damages to the appropriate personnel

• Assist with laundry and other housekeeping duties as needed

• Provide exceptional customer service to guests, responding to requests and inquiries in a timely and professional manner

Skills:

As a Housekeeping Room Attendant, you will use your attention to detail and organizational skills to ensure that our guest rooms are always clean and tidy. You will also use your communication and interpersonal skills to provide exceptional customer service to our guests. In addition, you will use your knowledge of cleaning products and equipment to maintain our high standards of cleanliness. Finally, you will work independently and as part of a team, using your strong work ethic and positive attitude to contribute to the success of our team.

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Job Description

We are seeking a highly motivated and professional Front Desk Agent to join our team at TownePlace Suites by Marriott. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date.

Minimum Qualifications:

• High school diploma or equivalent

• Excellent communication and customer service skills

• Ability to work flexible hours, including weekends and holidays

• Proficient in Microsoft Office and basic computer skills

• Ability to stand for extended periods of time

Preferred Qualifications:

• Previous experience in a hotel or hospitality industry

• Experience with hotel reservation software

Responsibilities:

• Greet guests in a friendly and professional manner

• Check guests in and out of the hotel

• Answer guest inquiries and provide information about hotel services and amenities

• Handle reservations and manage room inventory

• Ensure accuracy of guest information and resolve any issues or complaints

Skills:

As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.

Company Information

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

Do you enjoy helping people and learning how things work? If so, we would love to speak with you about this role. Spark by Hilton is looking to add a Maintenance Person to the team. This person will play a crucial role in ensuring the overall functionality and aesthetic appeal of the hotel. This position is responsible for performing routine maintenance tasks, addressing guest requests, and ensuring that all facilities are in excellent working condition. The Maintenance Person will work closely with the management team to identify areas needing repair and improvement, contributing to a positive guest experience. By maintaining high standards of cleanliness and safety, this role directly impacts guest satisfaction and the hotel's reputation. Ultimately, the Maintenance Person will help create a welcoming environment that encourages guests to return.

Responsibilities:

• Guest-first attitude!

• Conduct regular inspections of the hotel premises to identify maintenance needs.

• Perform repairs and maintenance on plumbing, electrical, and HVAC systems.

• Respond promptly to guest requests for maintenance issues and ensure timely resolution.

• Maintain inventory of maintenance supplies and equipment, ordering as necessary.

• Collaborate with housekeeping and front desk staff to ensure seamless operations.

• Perform routine maintenance throughout the property, to include painting, carpet/floor cleaning, etc.

• Perform minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, etc.

• Clean and maintain the hotel’s exterior areas, to include the swimming pool, parking lot, and all other aspects pertaining to the hotel’s overall landscape and curb appeal.

• Report requests for major repairs to the Chief Engineer in accordance with hotel procedures.

• Focused on safety and security and follows proper procedures to keep guests and associates safe.

• Report all potential safety hazards to Chief Engineer and actively participate in safety meetings.

• Assist other hotel departments as necessary.

• Greets all guests and staff members in the hallways.

• Occasionally deliver luggage to guest rooms.

• Care for and maintains cleaning equipment including vacuums and chemical every day.

• Be a team player and assist other employees in various assignments, such as collecting/delivering linen to laundry and operating hotel shuttle when assistance is needed.

• Attention to detail, excellent organizational skills, and discretion with confidential information.

Minimum Qualifications:

• High school diploma or equivalent.

• Unrestricted Driver's License

• Proven experience in maintenance or a related field.

• Basic knowledge of plumbing, electrical, and HVAC systems.

Preferred Qualifications:

• Certification in HVAC, plumbing, or electrical work.

• Experience in the hospitality industry.

• Ability to work flexible hours, including weekends and holidays.

PHYSICAL REQUIREMENTS:

• Must be able to stand and sit for extended periods, often for a minimum of 2 hours at a time.

• Must be able to frequently walk and climb/descend stairs approximately 50% of the time.

• On occasion is required to climb up and down ladders.

• Must have general dexterity for firm and simple grasping of objects. Some tasks, such as the use of small repair tools, may also require fine dexterity skills.

• Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks.

• Must be able to push and/or pull 60% of the time, to include when using a cart to carry linens, trash, tools, etc, or when operating equipment such as a lawnmower, pavement sweeper, wheelbarrow, etc.

• Must be able to regularly lift and carry up to 50 pounds without assistance and a maximum of 140 pounds with assistance

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

As a Front Desk Agent, you’ll be the welcoming face and the trusted point of contact for our guests. From check-in to check-out, your role is to deliver exceptional hospitality with professionalism, efficiency, and a genuine smile. Spark by Hilton is adding to the front desk team!

You are responsible for delivering outstanding service throughout the check-in and check-out process, responding to guest inquiries, and ensuring every guest feels valued and cared for. The ideal candidate is dependable, detail-oriented, and committed to delivering exceptional guest service. You will help create a welcoming environment while maintaining accuracy in reservations, financial transactions, and front office and hotel procedures.

Key Responsibilities:
 • Greet guests warmly and manage check-in/out process
 • Answer phone/email inquiries and assist with reservations
 • Handle guest requests, issues, and room assignments
 • Post charges, process payments, and close shift accurately
 • Coordinate with housekeeping and maintenance teams
 • Maintain a tidy, welcoming front desk environment

Must-Haves:
 • Ability to stand for full shifts
 • Strong attention to detail and accuracy
 • Excellent communication and customer service skills
 • Proficient with basic computer systems
 • Flexible schedule availability (including nights/weekends)

Nice-to-Haves:
 • Hotel front desk experience
 • Familiarity with Hilton, Marriott, or similar PMS systems
 • Bilingual (English/Spanish)

What We Offer:
 • Competitive hourly pay
 • Health & dental benefits (if eligible)
 • Hotel discounts & advancement opportunities

Apply Now!
 Be the first impression guests remember—join our team today!

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Do you enjoy helping people and learning how things work? If so, we would love to speak with you about this role. Element by Marriott Albuquerque Uptown is looking to add a Maintenance Person to the team. This person will play a crucial role in ensuring the overall functionality and aesthetic appeal of the hotel. This position is responsible for performing routine maintenance tasks, addressing guest requests, and ensuring that all facilities are in excellent working condition. The Maintenance Person will work closely with the management team to identify areas needing repair and improvement, contributing to a positive guest experience. By maintaining high standards of cleanliness and safety, this role directly impacts guest satisfaction and the hotel's reputation. Ultimately, the Maintenance Person will help create a welcoming environment that encourages guests to return.

Responsibilities:

• Guest-first attitude!

• Conduct regular inspections of the hotel premises to identify maintenance needs.

• Perform repairs and maintenance on plumbing, electrical, and HVAC systems.

• Respond promptly to guest requests for maintenance issues and ensure timely resolution.

• Maintain inventory of maintenance supplies and equipment, ordering as necessary.

• Collaborate with housekeeping and front desk staff to ensure seamless operations.

• Perform routine maintenance throughout the property, to include painting, carpet/floor cleaning, etc.

• Perform minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, etc.

• Clean and maintain the hotel’s exterior areas, to include the swimming pool, parking lot, and all other aspects pertaining to the hotel’s overall landscape and curb appeal.

• Report requests for major repairs to the Chief Engineer in accordance with hotel procedures.

• Focused on safety and security and follows proper procedures to keep guests and associates safe.

• Report all potential safety hazards to Chief Engineer and actively participate in safety meetings.

• Assist other hotel departments as necessary.

• Greets all guests and staff members in the hallways.

• Occasionally deliver luggage to guest rooms.

• Care for and maintains cleaning equipment including vacuums and chemical every day.

• Be a team player and assist other employees in various assignments, such as collecting/delivering linen to laundry and operating hotel shuttle when assistance is needed.

• Attention to detail, excellent organizational skills, and discretion with confidential information.

Minimum Qualifications:

• High school diploma or equivalent.

• Unrestricted Driver's License

• Proven experience in maintenance or a related field.

• Basic knowledge of plumbing, electrical, and HVAC systems.

Preferred Qualifications:

• Certification in HVAC, plumbing, or electrical work.

• Experience in the hospitality industry.

• Ability to work flexible hours, including weekends and holidays.

PHYSICAL REQUIREMENTS:

• Must be able to stand and sit for extended periods, often for a minimum of 2 hours at a time.

• Must be able to frequently walk and climb/descend stairs approximately 50% of the time.

• On occasion is required to climb up and down ladders.

• Must have general dexterity for firm and simple grasping of objects. Some tasks, such as the use of small repair tools, may also require fine dexterity skills.

• Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks.

• Must be able to push and/or pull 60% of the time, to include when using a cart to carry linens, trash, tools, etc, or when operating equipment such as a lawnmower, pavement sweeper, wheelbarrow, etc.

• Must be able to regularly lift and carry up to 50 pounds without assistance and a maximum of 140 pounds with assistance

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

Do you enjoy keeping neat and tidy spaces? The Element by Westin is hiring for the Housekeeping Room Attendant position within the housekeeping team. The Room Attendant plays a crucial role in ensuring an exceptional guest experience by maintaining the highest standards of cleanliness and organization in assigned guest rooms. Reporting to the Housekeeping Supervisor and/or Executive Housekeeper, this position is responsible for thorough room cleaning, restocking amenities, and promptly reporting maintenance issues to uphold hotel standards. The ideal candidate will be detail-oriented, efficient, and committed to delivering outstanding hospitality. Enjoy access to health care, dental insurance, vision coverage, paid time off, holiday pay and hotel discounts in the Marriott worldwide reservation system.

MAJOR DUTIES & RESPONSIBILITIES:

• Prepare housekeeping cart with necessary supplies at the beginning of each shift.

• Greet guests warmly and professionally when encountered.

• Strip and remove used linens, towels, and amenities from rooms.

• Thoroughly clean rooms/suites, including:

• Making beds and changing linens.

• Cleaning and sanitizing bathrooms, including sinks, toilets, tubs, and mirrors.

• Dusting furniture, fixtures, and baseboards.

• Vacuuming and sweeping floors.

• Washing windows, tracks, and glass surfaces.

• Cleaning and sanitizing high-touch areas such as light switches, remotes, and doorknobs.

• Restock linens, towels, and guest amenities per hotel standards.

• Clean balconies, patios, and outdoor spaces, if applicable.

• Ensure proper use and care of housekeeping equipment and tools.

• Respond promptly to special guest requests, such as extra linens or toiletries.

• Immediately report maintenance deficiencies, broken items, or safety hazards.

• Follow proper procedures for handling and disposing of biohazardous materials.

• Adhere to hotel safety, security, and sustainability policies.

• Maintain a clean and organized workspace, including housekeeping storage areas.

• Assist with deep-cleaning projects as scheduled.

• Consistently represent the hotel in a positive manner with a professional attitude

PHYSICAL REQUIREMENTS:

This position requires continuous movement, as well as physical stamina to complete various housekeeping tasks, including but not limited to:

• Standing and walking for an entire shift.

• Bending, kneeling, reaching, and stooping regularly.

• Pushing and pulling carts weighing up to 100 pounds.

• Lifting and carrying up to 50 pounds occasionally.

• Lifting 20-30 pounds intermittently throughout the workday.

• Using hands and arms for repetitive motions such as scrubbing, wiping, and folding.

• Ability to work with cleaning chemicals and wear necessary protective equipment.

Qualifications

• Ability to maintain high standards of cleanliness and organization

• Over the age of 18 years old

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

We are seeking a highly motivated and professional Front Desk Agent to join our team at Courtyard by Marriott at NMSU. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date.

Responsibilities:

• Greet guests in a friendly and professional manner

• Handle all guest interactions with a service minded attitude

• Check guests in and out of the hotel and setting up payment accurately

• Answer guest inquiries and provide information about hotel services and amenities

• Handle reservations and manage room inventory

• Ensure accuracy of guest information and resolve any issues or complaints

• Respond to hotel incidents, security and emergency situations with the coordination of a manager

• Ambassador of the city providing directions and information on local attractions

Skills:

As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.

Minimum Qualifications:

• High school diploma or equivalent

• Excellent communication and customer service skills

• Ability to work flexible hours, including weekends and holidays

• Proficient in Microsoft Office and basic computer skills

• Ability to stand for extended periods of time

Preferred Qualifications:

• Previous experience in a hotel or hospitality industry

• Fluency in a second language

• Experience with hotel reservation software

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

The Courtyard by Marriott @ NMSU is hiring a Bistro Barista to join the Food & Beverage team! If you enjoy meeting new people and have a passion for hospitality, we would love to speak with you! We highly encourage growth and development leaders from within and "We've Got Your Back! is our company culture. Enjoy access to healthcare, dental insurance, vision coverage, 401(k) with match, paid leave, and hotel discounts.

Working at our food service means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. 

Major Duties:

• Maintains a calm demeanor during periods of high volume or unusual events

• Make decisions and solve problems in the interest of 100% guest satisfaction

• Carefully monitors the operation of the F&B and assists the manager in identifying and solving present and potential guest problems

• Follows operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift

• Maintains a clean and organized workspace

• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

• Maintains clean and neat personal presentation following dress code guidelines, wearing the designated uniform with a nametag and long hair is secured with a hair tie or clip.

• Available to perform many different tasks within the hotel kitchen during each shift

• Respond to guest needs, special requests, and complaints.

• Must be able to initiate and engage in conversation with guests.

• Must be able to visually inspect areas, compare observations to standards and correct deficiencies.

• Obtain any locally required certifications.

 Physical Requirements:

• Must be able to walk and stand throughout the duration of a shift

• Continuously lifting, carrying 5-10lbs throughout the shift.

• Able to up to lift 25 pounds occasionally   

• Able to bend and kneel occasionally 

Qualifications:

• Over age 17

• Able to obtain food handlers license

• Warm friendly attitude and willingness to help people

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

The Courtyard by Marriott at NMSU is looking for an enthusiastic and service minded Bistro Bartender. Come work in a fun atmosphere and learn the Marriott brand.

The purpose of this position is to mix, pour drinks and perform other bar and restaurant related duties while providing outstanding service in a fast, efficient, and friendly manner.

Duties and Responsibilities:

• Greet guests with a warm welcome, remain guest focused and nurture an excellent guest experience.

• Ensure customer satisfaction by handling bar transactions and food orders in a fast, efficient, and friendly manner.

• Ring drink orders into POS immediately, collect payment, and make correct change.

• Mix, garnish and pour drinks according to standard recipes or portions, referring to recipe cards as needed.

• Interact with customers, take orders and serve snacks and drinks.

• Adheres to proper food handling when assisting with serving or preparing food orders. The Bartender assists in food preparation and serving as needed.

• Assess customers’ needs and preferences and make recommendations.

• Address any guest concerns in a calm and professional manner focused on creating a positive guest experience and involve a manager when necessary.

• Perform server functions for all food orders.

• Plan and present bar menu.

• Keep bar stocked with necessary beverages, food items, paper supplies, utensils, ice, and other supplies at all times.

• Work with others to keep all areas cleaned and stocked.

• Keep work station clean and well organized.

• Check customers’ identification and confirm it meets legal drinking age.

• Comply with all food and beverage regulations.

Qualifications:

• Must have a current Alcohol Server Certification in the state of New Mexico.

• Previous Bartending Experience Preferred.

 Physical Requirements

• Requires the ability to type and use a telephone, computer or the POS System.

• Able to walk and stand throughout the duration of a shift

• Able to lift up to 50 pounds occasionally  

• Able to bend and kneel occasionally 

For over four decades, Total Management Systems has been  a trusted leader in hotel ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely positioned in its ability to combine hands-on, proactive hotel management with a deep understanding of ownership priorities to deliver exceptional results.

The Courtyard by Marriott at NMSU is seeking a passionate and motivated Bistro Cook to join our team. If you’re looking for a role that offers hands-on experience, a fun atmosphere, and access to the Marriott Explore room discount program, this is the perfect opportunity. Take the first step toward building your hospitality, restaurant, or culinary career with us!

Responsibilities

• Prepare and cook menu items following recipes, portion guidelines, and presentation standards to ensure appealing and flavorful plates.

• Compose plates with attention to detail, ensuring each dish is visually appealing and meets quality standards.

• Execute cooking tasks in a timely manner to maintain service efficiency and guest satisfaction.

• Label and date all prepared food items for proper storage, ensuring compliance with health and safety regulations.

• Handle and store food items using sanitary practices to meet food safety standards.

• Maintain cleanliness and organization in the kitchen, including coolers, storage areas, and workstations.

• Operate kitchen equipment safely and efficiently, adhering to operating guidelines and maintenance protocols.

• Monitor inventory levels and communicate replenishment needs to the supervisor in a timely manner.

• Collaborate with the kitchen team and management to uphold high standards of service and food quality.

• Follow all health and safety protocols, including proper food handling, temperature checks, and sanitation practices.

Physical Requirements

To perform the duties of this job, you must:

• Be able to stand, walk, and move continuously for up to 8 hours.

• Lift and carry items weighing up to 50 pounds.

• Handle frequent bending, stooping, and reaching.

• Work in a kitchen environment that may involve exposure to heat, humidity, and cold storage areas.

• Safely operate kitchen equipment and tools.

What We Offer

• A positive and inclusive team environment.

• Career growth opportunities in the hospitality and culinary fields.

• Marriott Explore program, offering discounted stays at hotels worldwide.

• Paid time off

• Health Insurance, Dental Insurance, Vision Insurance

• Holiday Pay

• 401(k) with match

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

We are seeking a highly motivated and professional Front Desk Agent to join our team at Quality Inn & Suites. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date.

Responsibilities:

• Greet guests in a friendly and professional manner 

• Handle all guest inquiries with a service-minded attitude

• Check guests in and out of the hotel

• Answer guest inquiries and provide information about hotel services and amenities

• Provide directions and information on local attractions

• Handle reservations and manage room inventory

• Ensure accuracy of guest information and resolve any issues or complaints

• Respond to hotel incidents and emergencies in collaboration with managers

Skills:

As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.

Minimum Qualifications:

• High school diploma or equivalent

• Excellent communication and customer service skills

• Ability to work flexible hours, including weekends and holidays

• Proficient in Microsoft Office and basic computer skills

• Ability to stand for extended periods of time

Preferred Qualifications:

• Previous experience in a hotel or hospitality industry

• Fluency in a second language

• Experience with hotel reservation software

For over four decades, Total Management Systems has been  a trusted leader in hotel

ownership and operations throughout the Southwest

Founded in 1980 and headquartered in Albuquerque, New Mexico, TMS is uniquely

positioned in its ability to combine hands-on, proactive hotel management with a deep

understanding of ownership priorities to deliver exceptional results.

As a Housekeeping Room Attendant at Quality Inn & Suites, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your primary responsibility will be to maintain the cleanliness and tidiness of our guest rooms, ensuring that they are always ready for occupancy. You will be expected to work efficiently and effectively, paying close attention to detail and adhering to our high standards of cleanliness. Your work will directly impact the satisfaction of our guests, making your role an essential part of our team.

MAJOR DUTIES:

• Check housekeeping cart for supplies, stock as needed.

• Greet guests immediately with friendly/sincere acknowledgement.

• Strip dirty linens/towels and remove amenities from room/suite.

• Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Report rooms as clean and available.

• Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.

• Replenish linen and guest amenities.

• Clean balconies, if applicable.

• Respond to special requests by guests (such as providing extra amenities or service).

• Requires ability to follow verbal directions.

• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.

• Always represent the hotel in a positive manner; SMILE.

Minimum Qualifications:

• Must be over age 18

• Ability to work independently and as part of a team

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills

• Ability to pass a criminal records background check

Preferred Qualifications:

• Experience working in a hotel or hospitality setting

• Familiarity with cleaning products and equipment

Physical Requirements:

This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving. You will also lift or move up to 50 pounds occasionally and must be able to stand and walk for an entire shift and lift 20-30 lbs. intermittently during the workday.