Anchored in Excellence, Driven by Results,  Total Management Systems is proud to be recognized for the work we do and the way we do it. Our awards and media highlights reflect not only operational achievement, but a deep commitment to service, leadership, and community impact.

At TMS, accolades aren’t the goal—they’re the result of staying true to our values. From industry awards to press recognition, each moment represents the collective effort of a team that shows up, steps up, and stands out.

AWARDS

2025
MARRIOTT ANNUAL SELECT BRANDS AWARDS
Silver Circle Award – Courtyard by Marriott Las Cruces at NMSU

Awarded to the top 15% of the brand ranked in Intent to Recommend score, which comes from Guest Satisfaction Reviews.

Operations Manager of the Year for Courtyard – Brianna Delgado

Assistant General Manager of Courtyard by Marriott Las Cruces at NMSU

Team Member of the Year for TownePlace – Nora Apachito

Assistant Head Housekeeper/Houseman of TownePlace Suites by Marriott Albuquerque Airport

2024
MARRIOTT FRANCHISE OWNERS ANNUAL AWARDS
CONNECT Serve360 – Total Management Systems

TMS was recognized for excellence on demonstrating activities that support the Nurture, Sustain, Empower and Welcome goals of Marriott International. 

Nurture Our World; Sustain Responsible Operations; Empower Through Opportunity; Welcome All and Advance Human Rights.

MARRIOTT SALES ELITE (Excellence, Leadership, Inspiration, Teamwork, and Execution)
President’s Award for Sales Excellence in US/Canada – Joesolie Ramos

TMS Corporate Director of Sales & Marketing. Joesolie was recognized for her exceptional leadership skills, outstanding revenue results, superior customer service, and community involvement.

NAIOP NEW MEXICO – COMMERCIAL REAL ESTATE DEVELOPMENT ASSOCIATION AWARDS OF EXCELLENCE
Eagle Award for Hospitality – Element by Westin Albuquerque Uptown with Volaré Rooftop Bar

Hotel opened August 2024, the hotel was recognized for their outstanding contributions to Albuquerque’s real estate and hospitality landscape.

NMHA NEW MEXICO HOSPITALITY ASSOCIATION TOPHAT AWARDS
Limited Service Hotel of the Year – SpringHill Suites by Marriott Albuquerque North/Journal Center

Demonstrated exceptional work to elevate the tourism and lodging industry.

Innovation/Sustainability Hotel of the Year – Courtyard by Marriott Las Cruces at NMSU

Demonstrated exceptional work to elevate the tourism and lodging industry.

Owner of the Year – Prakash Sundaram (TMS)

TMS’ President & CEO was recognized for demonstrating exceptional dedication to their company and brand’s promise throughout the year.

Back of House Hospitality Employee of the Year Finalist – Celina Palacios

Maintenance Engineer of Fairfield Inn & Suites by Marriott Albuquerque Airport

Full Service Hotel of the Year – Hilton Garden Inn Gallup

Demonstrated exceptional work to elevate the tourism and lodging industry.

Front of House Hospitality Employee of the Year Finalist – Brandi Chaney

Director of Sales for Courtyard by Marriott Las Cruces at NMSU

Front of House Hospitality Employee of the Year Finalist – Danielle Ortega

Night Auditor for TownePlace Suites by Marriott Albuquerque Airport

Front of House Hospitality Employee of the Year Finalist – Sandra

Kitchen Manager for Home2 Suites by Hilton Albuquerque Downtown/University

Front of House Hospitality Employee of the Year Finalist – Thomas Brown

Assistant GM of SpringHill Suites by Marriott Albuquerque North/Journal Center

MARRIOTT SELECT BRAND AWARDS
Gold Circle Award – Courtyard by Marriott Las Cruces at NMSU

For being at the top 10% of the brand in the Intent to Recommend scores

PROJECT SEARCH ANNUAL AWARDS
Outcome Award – Hilton Garden Inn Gallup

For having 90% or more of the students to be employed after graduation, Learn more about Project SEARCH here.

TMS ANNUAL LEADERSHIP CONFERENCE AWARDS
Hotel of the Year Award – Hilton Garden Inn Gallup

For exceptional overall hotel performance

Sales Superstar of the Year – Brandi Chaney

Director of Sales for Courtyard by Marriott Las Cruces at NMSU

2023
HILTON ANNUAL BRAND AWARDS
Hilton Excellence Award Winner – Home2 Suites by Hilton Alamogordo White Sands

Awarded to the top 5% of the brand ranked in Total Quality Scorecard (TQS), a scoring based on guest satisfaction and overall experience.

Hilton’s Highest Overall Breakfast Satisfaction – Home2 Suites Alamogordo WhiteSands

Awarded to the hotel that achieves the highest Stay Experience Breakfast Satisfaction score.

NEW MEXICO HOSPITALITY ASSOCIATION TOPHAT AWARDS
Hospitality Professional of the Year Finalist – Ruben Abeyta

Demonstrated exceptional work to elevate tourism and lodging industry.

Accordion item

Courtyard Las Cruces at NMSU

Front of House Employee of the Year Finalist – Herman Louie

Hilton Garden Inn Gallup Front Office Manager

Front of House Employee of the Year Finalist – Jonathan Garcia

SpringHill Suites Albuquerque North/Journal Center Maintenance

TMS ANNUAL LEADERSHIP CONFERENCE AWARDS
Sales Superstar of the Year – Leslie Romero

SpringHill Suites Albuquerque North/Journal Center Director of Sales

General Manager of the Year – Brad Merrill

SpringHill Suites Albuquerque North/Journal Center

Inspiration Award – Vinsha Zunie

Hilton Garden Inn Gallup Director of Sales

Hotel of the Year – SpringHill Suites Albuquerque North/Journal Center

SpringHill Suites Albuquerque North/Journal Center

“We Got Your Back” Award – Jonathan Garcia

SpringHill Suites Albuquerque North/Journal Center Maintenance

2022
MARRIOTT ANNUAL SELECT BRANDS AWARDS
Gold Circle Award – Courtyard by Marriott Las Cruces at NMSU

Awarded to the top 10% of the brand ranked in Intent to Recommend score, which comes from Guest Satisfaction Reviews.

Silver Circle Award – SpringHill Suites by Marriott Albuquerque North/Journal Center

Awarded to the top 15% of the brand ranked in Intent to Recommend score, which comes from Guest Satisfaction Reviews.

TMS ANNUAL LEADERSHIP CONFERENCE AWARDS
Sales Superstar of the Year – Joesolie Ramos

Corporate Director of Sales & Marketing

General Manager of the Year – Amy Miller

Courtyard by Marriott Las Cruces at NMSU

Inspiration Award – Ruben Abeyta

Regional Director of Operations

Hotel of the Year – Fairfield Inn & Suites by Marriott Albuquerque Airport

For showing exceptional performance in revenues vs last year.

2021
GREATER LAS CRUCES CHAMBER OF COMMERCE ANNUAL AWARDS
Emerging Business of the Year Award – Courtyard by Marriott Las Cruces at NMSU

Presented to a company that demonstrated exceptional growth through creation of jobs, revenue growth, innovative products or services. They provide exemplary customer service, volunteers in the Las Cruces community and demonstrate economic support of the local & regional business community,

PRESS RELEASES

Albuquerque, NM – July 9, 2025 – Total Management Systems (TMS) is proud to […]
GALLUP, NM – APRIL 9, 2025 – Hilton Garden Inn Gallup proudly celebrated […]
Albuquerque, NM – December 6, 2024 – Total Management Systems proudly announces that […]