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GALLUP, NM – APRIL 9, 2025 – Hilton Garden Inn Gallup proudly celebrated the completion of its extensive renovation with a Grand Reopening Celebration held on Wednesday, April 9. The event brought together members of the Gallup Chamber of Commerce, representatives from Project Search and Big Brothers Big Sisters, as well as industry partners and supporters from across the city.

The celebration showcased the hotel’s refreshed look, featuring modernized guestrooms, revamped event spaces, and enhanced public areas. Renovation highlights include new carpets, upgraded lighting, stylish wallpaper, brand-new furniture, elegant drapes, and a renovated ballroom and banquet area. Guests also enjoyed a first look at the newly updated patio seating designed for both comfort and connection.

“We’re thrilled to welcome the community back and show off the transformation,” said the hotel team. “This renovation reflects our continued commitment to providing a warm, elevated experience for every guest—whether they’re here for business, events, or leisure.”

The evening was filled with celebration, community connection, and gratitude for the support that made the project a success. Hilton Garden Inn Gallup remains dedicated to supporting local partnerships and initiatives that uplift the Gallup community.

New photos of the renovated spaces will be available soon.

About Hilton Garden Inn

Hilton Garden Inn is a global brand of upscale, yet affordable hotels designed for both business and leisure travelers. Known for its warm hospitality and thoughtful amenities, Hilton Garden Inn offers modern accommodations, inviting public spaces, and multiple event venues ideal for everything from small meetings to grand celebrations. With flexible layouts, on-site catering options, and the trusted service of the Hilton brand, guests can count on a seamless and comfortable experience for every stay and every occasion.

About Total Management Systems Inc.

Total Management Systems Inc (TMS) is a New Mexico-based hotel management company with a strong focus on operational excellence, community engagement, and long-term growth. With a portfolio of well-respected hotel brands across the state, TMS is dedicated to delivering exceptional guest experiences while supporting the local workforce and economy. The company takes pride in managing properties that reflect the unique character of their communities, fostering partnerships, and investing in both people and places. If you are interested in booking with the TMS portfolio of hotels, please call Joesolie Ramos at (505) 831-4200 ext. 2. For more information, please visit www.tmsnm.com.

Albuquerque, NM – December 6, 2024 – Total Management Systems proudly announces that Element by Westin Albuquerque Uptown and its iconic Volare Rooftop Bar have been honored with the NAIOP Awards of Excellence, recognizing their outstanding contributions to Albuquerque’s real estate and hospitality landscape.

Opened in August 2024, Element by Westin Albuquerque Uptown is New Mexico’s first Element-branded hotel, redefining the Uptown district with its innovative design and sustainability-driven construction. The project, spearheaded by Total Management Systems in collaboration with Allen Sigmon Real Estate Group, stood out among nominees for its eco-conscious approach, community impact, and excellence in guest experiences.

The NAIOP Awards of Excellence highlight the best in commercial real estate, and this recognition underscores Element by Westin Albuquerque Uptown’s transformative impact. The project’s sustainability, community focus, and exceptional guest experiences exemplify the qualities celebrated by this prestigious award.

About Total Management Systems

Total Management Systems manages premier hospitality properties across New Mexico, bringing a commitment to excellence, sustainability, and community engagement.

ALBUQUERQUE, NM – December 30, 2024 – Five Stars Hospitality, Inc., owners of the hotel property at 4630 Pan American Fwy NE, Albuquerque NM 87109 announced the that they converted their hotel to Spark by Hilton Albuquerque North I-25 and they joined the Hilton portfolio in December 2024. The property conversion consisted of complete renovations to the Exterior, Public Areas, and Guest Rooms The 89-room hotel will be operated by Total Management Systems, Inc. with construction that was led by Sundaram Builders, Inc.  The property is began welcoming guests on December 30, 2024.

“We’re excited to join the Spark Hotel brand and bring a fresh, vibrant energy to our guests. This is a new chapter for us, and we’re ready to deliver great stays with a focus on quality and connection”, said Prakash Sundaram, owner of Five Star Hospitality and President of Total Management Systems Inc.

In addition, Malini Perumal, owner of Five Stars Hospitality and Senior Vice President of Sales and Marketing of Total Management Systems stated, “We are excited to partner with this iconic hospitality brand to bring a fresh, new modern lodging option to the city of Albuquerque.”

Spark by Hilton is built on brand attributes that emphasize thoughtful simplicity, with inspired designs and practical amenities that create a warm and welcoming atmosphere. Reliable service is at the core, ensuring every guest feels valued and supported with attention to detail and innovative tools like Digital Key for seamless stays. Guaranteed. All hotels have standard unexpected touches, such as a signature complimentary bagel bar and 24-hour retail market, enhance the travel experience, while consistent quality across all properties guarantees a dependable, high-standard experience for every guest.  Spark by Hilton guest rooms are designed for comfort and practicality, featuring streamlined furniture, an open closet, an in-room refrigerator, a multi-purpose work surface, and bright, modern bathrooms to help guests relax and recharge,

Spark by Hilton Albuquerque I-25 is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.

About Hilton 

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,300 properties and over 1.25 million rooms, in 138 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 200 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

About Spark by Hilton

Spark by Hilton is a premium economy hotel brand at the intersection of value and consistency. Spark provides a reliable and comfortable stay with friendly service for every guest, all at an accessible price. Spark hotels provide a welcoming sense of arrival with colorful accent walls and inspiring artwork. The public spaces provide multi-functional seating, from communal tables to rocking chairs, and guest rooms are comfortable and relaxing with simple, streamlined furniture. In the morning, travelers can enjoy a complimentary signature bagel bar and premium coffee. Spark’s groundbreaking impact on the hotel industry is credited with Hilton’s recognition as one of Fast Company’s 2024 Most Innovative Companies. Experience a positive stay at Spark by Hilton by booking at sparkbyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about at Spark by Hilton at stories.hilton.com/spark.

at stories.hilton.com.

About Total Management Systems Inc.

Total Management Systems Inc (TMS) is a New Mexico-based hotel management company with a strong focus on operational excellence, community engagement, and long-term growth. With a portfolio of well-respected hotel brands across the state, TMS is dedicated to delivering exceptional guest experiences while supporting the local workforce and economy. The company takes pride in managing properties that reflect the unique character of their communities, fostering partnerships, and investing in both people and places. If you are interested in booking with the TMS portfolio of hotels, please call Joesolie Ramos at (505) 831-4200 ext. 2 or email Joesolie@tmsnm.com. For more information, please visit www.tmsnm.com.

Albuquerque, NM – November 20, 2024 – Total Management Systems (TMS) proudly announced its exceptional performance at the New Mexico Hospitality Association (NMHA) 2024 Top HAT Awards gala last night. The company was honored with three significant awards: Owner of the Year, Limited-Service Hotel of the Year, and Innovation/Sustainability Hotel of the Year, reflecting its ongoing commitment to excellence and its positive impact on New Mexico’s hospitality industry.

In addition to these victories, TMS proudly celebrated 13 nominations making it to the finals—a record achievement for the company. This milestone highlights the dedication, innovation, and commitment to excellence that TMS brings to its properties across New Mexico.

“The award was only possible because of all of our team, their leadership, all of the associates and their hard work.” said Prakash Sundaram, President/CEO of TMS. “They all breathe the spirit of hospitality into our hotels and inspire me every day. I cannot be more thankful.”

About Total Management Systems 

Based in Albuquerque, Total Management Systems manages a dynamic portfolio of hotels across New Mexico, featuring trusted brands like Marriott and Hilton. From the striking desert vistas of Alamogordo and Gallup to the vibrant cityscapes of Las Cruces and Albuquerque, TMS properties deliver exceptional hospitality with a local touch. The company is deeply committed to supporting communities, advancing sustainable practices, and creating memorable experiences for travelers from near and far.

TMS’s recognition reflects its deep commitment to excellence in every aspect of hospitality. Being named Owner of the Year is a testament to the leadership and vision that guide the company’s success. The award for Select Service Hotel of the Year highlights TMS’s dedication to delivering outstanding guest experiences in the limited-service sector, while the Innovation/Sustainability Hotel of the Year award underscores its forward-thinking approach to environmental stewardship. Beyond the accolades, TMS remains deeply invested in giving back to the communities it serves, making a positive impact through meaningful engagement and support.

Celebrating Excellence in Hospitality 

The NMHA Top HAT Awards have become the pinnacle event for celebrating outstanding achievements in New Mexico’s hospitality industry. This year’s gala brought together the best and brightest in tourism, lodging, and hospitality for a night of recognition and celebration. The awards are a continuation of legacy programs from the Tourism Association of New Mexico (TIARRA Awards) and the New Mexico Lodgers Association (Stars of the Industry Awards), now unified under NMHA.

Award-Winning Achievements 

– Owner of the Year: Honoring TMS’s commitment to leadership and operational excellence.

– Select Service Hotel of the Year: Recognizing a standout property that delivers exceptional guest experiences.

– Innovative/Sustainable Hotel of the Year: Celebrating TMS’s investment in sustainability and forward-thinking practices.

Total Management Systems extends its gratitude to NMHA and its peers in the hospitality industry for their support and recognition. With 13 finalists and three major awards, TMS is excited to continue setting new standards of excellence in New Mexico hospitality.

For more information about Total Management Systems, feel free to call (505) 831-4200 or email joesolie@tmsnm.com.

About NMHA Top HAT Awards

The Top HAT Awards Gala honors leaders and innovators in New Mexico’s hospitality industry. Hosted annually by the New Mexico Hospitality Association, the awards recognize exceptional contributions to the state’s tourism, lodging, and hospitality sectors.

Albuquerque, NM – August 8, 2024 – The highly anticipated Element by Westin Albuquerque Uptown has officially opened its doors, marking the arrival of the first Element brand hotel in New Mexico. Situated in the dynamic Uptown district, this new hotel offers a fresh approach to modern travel, rooted in wellness and inspired by the natural beauty of the surrounding landscape. Guests are invited to “Stay in Your Element” and discover an experience that’s authentically Albuquerque.

A Unique Blend of Wellness and Local Flavor

Element by Westin Albuquerque Uptown is more than just a place to stay; it’s a haven for those seeking balance and rejuvenation while on the road. With the Sandia Mountains as a stunning backdrop, the hotel’s design reflects the vibrant outdoor lifestyle that Albuquerque is known for. Every detail, from the open, airy rooms to the thoughtfully curated amenities, is designed to foster a sense of well-being and connection to the natural world.

Introducing Volaré Rooftop Bar

Adding to the hotel’s appeal is Volaré, the rooftop bar located on the 7th floor. This new hotspot offers breathtaking views of the Sandia Mountains and unforgettable sunsets, making it the perfect place to unwind after a day of exploring the city. Volaré features an inviting outdoor patio, crafted cocktails, local drafts, and a selection of appetizers that showcase the flavors of the Southwest. Whether you’re a local or a traveler, Volaré promises an elevated experience that’s as refreshing as it is sophisticated.

A Commitment to Wellness and Sustainability

At Element by Westin Albuquerque Uptown, wellness isn’t an afterthought—it’s built into every aspect of the guest experience. The hotel is committed to providing a clean, down-to-earth environment where guests can recharge and thrive, whether they’re staying for a night or settling in for an extended stay. With sustainable practices and eco-friendly amenities, the hotel ensures that wellness is not just personal, but also mindful of the planet.

Backed by Expert Management

The opening of Element by Westin Albuquerque Uptown is the result of a strong partnership between Total Management Systems and Allen Sigmon Real Estate Group. Their combined expertise has brought the Element brand to New Mexico with a focus on delivering an authentic and exceptional guest experience that aligns with the brand’s wellness-centric philosophy.

About Element by Westin

Element Hotels are designed to offer a refreshing take on extended stays, with an emphasis on wellness, sustainability, and vibrant living. Element by Westin Albuquerque Uptown is proud to join this global family, bringing a unique blend of modern comfort and local charm to the heart of New Mexico.

Total Management Systems Inc. is a New Mexico based hotel management company that specializes in hotel management Hilton, Marriott, and Choice properties throughout New Mexico. They currently manage ten properties in New Mexico. They have been based in New Mexico since 1980. For more information or if you are interested in booking with the TMS portfolio of hotels, please call Joesolie at (505) 831-4200 or visit www.tmsnm.com.

Albuquerque, NM, May 16, 2024 — Total Management Systems (TMS), a hospitality management company in New Mexico, is thrilled to announce its recent recognition as the recipient of the Marriott International CONNECT 2024 Service 360 Award. This esteemed award celebrates TMS’s unwavering dedication to fostering positive and sustainable change in the communities where it operates.

The CONNECT 2024 Service 360 Award, a pinnacle of achievement within the hospitality industry, honors companies that demonstrate exceptional support for Marriott’s Serve 360 coordinates. These coordinates encapsulate Marriott International’s commitment to making a meaningful and lasting impact on society and the environment.

Since its inception, TMS has embraced a culture of “We Got Your Back,” a guiding principle that underscores its steadfast commitment to giving back to the community. This culture is exemplified through numerous of initiatives and partnerships aimed at enriching the lives of individuals and fostering a culture of service and compassion. Due to this commitment, each TMS hotels are motivated and empowered to select a charity to partner with every quarter.

One notable initiative is TMS’s partnership with New Mexico State University (NMSU) HRTM Program, wherein TMS/Courtyard Las Cruces provides paid internships to students, paving the way for their professional growth within the company. To date, TMS has employed over 150 students and facilitated the promotion of more than 10 alumni to higher positions within the organization.

Furthermore, TMS’s Leadership Program empowers non-GM employees with the opportunity to learn and develop essential skills for upper management roles, fostering a culture of continuous growth and advancement.

In addition to its educational endeavors, TMS actively engages in philanthropic activities such as food drives, blood donation campaigns, fundraiser, and toy drives, benefiting organizations like the Roadrunner Food Bank, Aggie Shelter, Jardin de Los Niňos, Children’s Hospital, Big Brothers Big Sisters, and the New Mexico Cancer Center.

TMS’s steadfast dedication to community service and sustainable practices has also been reflected in its numerous awards and recognitions, cementing its position as a leader in corporate social responsibility within the hospitality industry.

Total Management Systems Inc. is a New Mexico based hotel management company that specializes in hotel management for Hilton, Marriott, Best Western, and Choice properties throughout New Mexico. They currently own ten properties in New Mexico, with one on the way. They have been based in New Mexico since 1980. If you are interested in booking with the TMS portfolio of hotels, please call Joesolie at (505) 831-4200 ext. 15. For more information, please visit www.tmsnm.com.

For more information about Total Management Systems and its commitment to community impact, please visit www.tmsnm.com. If you are interested in booking with the TMS portfolio of hotels, please contact Joesolie Ramos, Regional Director of Sales & Marketing at Joesolie@tmsnm.com or call (505) 831-4200 option 2.

Albuquerque, NM, April 22, 2024 -Total Management Systems, Inc. (TMS) announced Joesolie Ramos as the recipient of the Marriott ELITE President’s Award for Sales Excellence in US/Canada. The ELITE Awards are Marriott International’s premier recognition program when recognizing excellence, leadership, inspiration, teamwork, and execution. Joesolie Ramos, as an award winner, was selected based on her leadership skills, outstanding revenue results, superior customer service, and community involvement.

One example of her outstanding performance is her willingness to share the tools to make her team more successful. Joesolie goes above and beyond to nurture talent on her team. She created an internal website for her sales managers to access resources, monitor training, progress, and goals. She uses every opportunity to train her team and creates a learning environment where monthly meetings always include continuing education. Joesolie embodies the Total Management Systems “We’ve Got Your Back” culture every day. Joesolie also plays an active role in all TMS community involvement initiatives.

Joesolie Ramos has been with Total Management Systems Inc. since November of 2018. Joesolie began her career with Marriott in January 2012 while attending NM State University. However, she also knew that she wanted to be a part of the management team at the Courtyard by Marriott Las Cruces at NMSU. After coming onboard, she played a vital role in helping implement the partnership between the hotel and the NMSU HRTM program at the school.

Total Management Systems Inc. is a New Mexico based hotel management company that specializes in hotel management for Hilton, Marriott, Best Western, and Choice properties throughout New Mexico. They currently own ten properties in New Mexico, with one on the way. They have been based in New Mexico since 1980. If you are interested in booking with the TMS portfolio of hotels, please call Joesolie at (505) 831-4200 ext. 15. For more information, please visit www.tmsnm.com.

Albuquerque, NM, March 22, 2024 – Total Management Systems team participated in the 10th NM Hospitality Games presented by Greater Albuquerque Hospitality & Lodging Association (GAHLA). The team included hotel employees from every department and supported by corporate team. Hotels included the SpringHill Suites North Journal/Center, Fairfield Inn & Suites and TownePlace Suites Albuquerque Airport, Best Western PLUS Executive Suites, and Home2 Suites Albuquerque Downtown/University.

Alamogordo, NM, February 1, 2024 -Total Management Systems, Inc. (TMS) announced Kathryn Voelz as General Manager for Home2 Suites by Hilton Alamogordo White Sands. A proud New Mexico State University’s HRTM alumni, brings a wealth of industry knowledge and proven track record of success to her new role. She will oversee day-to-day hotel operations while maximizing efforts on enhancing operational efficiency, hotel sales, marketing & revenue, increasing guest satisfaction, and employee development within the hotel.

Kathryn’s journey with the hospitality industry began as an intern at Courtyard by Marriott Las Cruces at NMSU, where she quickly demonstrated her dedication and passion for the field. Over the years, she has steadily ascended through various roles, showcasing her exceptional skills and commitment to excellence. Her diverse experience includes front desk operations, sales coordination, and assistant general management.

“We are thrilled to welcome Kathryn as our new General Manager at Home2 Suites Alamogordo White Sands. Her journey from a determined intern to the helm of our property is a true testament to her dedication and passion for the hospitality industry. We believe Kathryn’s leadership will bring a fresh perspective and contribute significantly to the growth and success of our hotel,” said Amy Miller, Director of Operations in Southern New Mexico and General Manager of Courtyard Las Cruces at NMSU.

Kathryn’s experience with the NMSU HRTM program, coupled with her hands-on experience and leadership qualities, positions her as a valuable asset to the Home2 Suites team. As General Manager, she is committed to delivering exceptional guest experiences, fostering a positive work environment for the team, and contributing to the continued success of Home2 Suites Alamogordo White Sands.

Total Management Systems Inc. is a New Mexico based hotel management company that specializes in hotel management for Hilton, Marriott, Best Western, and Choice properties throughout New Mexico. They currently own ten properties in New Mexico, with one on the way. They have been based in New Mexico since 1980. If you are interested in booking with the TMS portfolio of hotels, please call Joesolie at (505) 831-4200 ext. 2. For more information, please visit www.tmsnm.com.

ALBUQUERQUE, NM (Tuesday, Nov. 14, 2023) – the management company with the most awards in New Mexico snags another award in 2023 for Select Service Hotel of the Year.

During the New Mexico Hospitality Association’s annual Top HAT Awards ceremony held at Sheraton Uptown in Albuquerque, Home2 Suites by Hilton Alamogordo White Sands was awarded with a Top HAT Award for Select Service Hotel of the Year. The award recognizes outstanding hotel that have not only shown dedication to their guests, but have also actively contributed to the growth of the New Mexico tourism, travel, and lodging industry as a whole.

The Home2 Suites Alamogordo White Sands recently won two awards during the last Hilton Leadership Conference held in Las Vegas, NV in August 2023. The awards include Award of Excellence and Highest Overall Breakfast Satisfaction.

Since the hotel’s opening in June 2021, the team worked hard on providing excellent customer service to their valued guests and being an active member of the community. The hotel has participated in numerous community activities which included clean up drive. As part of Total Management Systems, the hotel also choose an organization of their choice to help with every year.

Aside from the Home2’s award, Total Management Systems was also recognized with 5 finalists from the hospitality personnel categories:

1. Ruben Abeyta, Regional Director of Operations – Hospitality Professional of the Year Finalist

2. Jonathan Garcia, SpringHill Suites Albuquerque North/Journal Center – Front-of-House Hospitality Employee of the Year Finalist

3. Kathryn Voelz, Courtyard by Marriott Las Cruces at NMSU – Back-of-House Hospitality of the Year Finalist

4. Tony Glenn, Hilton Garden Inn Gallup – Back-of-House Hospitality of the Year Finalist

5. Herman Louie, Hilton Garden Inn Gallup – Front-of-House Food & Beverage Employee of the Year Finalist

Total Management Systems is a New Mexico-based hotel management company that specializes in hotel management for Hilton, Marriott, Best Western, and Choice properties throughout New Mexico. They currently have eleven (11) properties in New Mexico, one of which is opening in Albuquerque Uptown in Spring 2024. If you are interested in booking with any of the TMS portfolio of hotels, please contact Joesolie Ramos, Regional Director of Sales & Marketing at (505) 831-4200 option 2.